Processing takes 1 to 2 days and packages arrive in 5 to 7 days.

Woodland Metalsmith uses USPS to ship packages.

Packages are fully insured in case of damage during shipping.

Returns are accepted within 30 days of receiving the item. If you are simply unhappy with your order, you can visit the policies page to initiate a return.

Returns are free and you can initiate a return using your customer account.

You can visit the contact page to send an email.

Woodland Metalsmith is located in Quilcene, Washington. This is where items are made and shipped.

All jewelry at Woodland Metalsmith is completely handcrafted by the artist. The jeweler collects her own stones and does all her own metal work.

Yes, WM uses hypoallergenic materials for earrings hooks and necklaces.

Woodland Metalsmith jewelry is coated in a lacquer so no cleaning is needed unless the coating wears off. This may happen if it's exposed to moisture or chemicals. Use a jewelry polishing cloth to spruce up your jewelry and store your jewelry in a dry place. You can read my blog post about more in depth methods of cleaning jewelry!