Policies

 

Shipping & Insurance

Full insurance coverage is included on all orders. All items ship within 1 - 3 business days. US shipping only.

Returns

15 day return policy on unused items. If you are simply not happy with your purchase, please contact Woodland Metalsmith within 15 days of receiving the item to return for a full refund. Once the return is initiated, your refund will be processed. 

Packaging

All packages come ready to gift in paper packaging, black tissue paper and a business card. You will also receive a free polishing cloth with your order.

Payments

Payment information is kept strictly confidential.

Your personal information is used only for shipping and contact regarding your purchase if necessary. 

The only time we will be contacting you is if you have contacted us, you have opted into our email subscription or if we are working with you on an order.

Make a mistake during check out?

Contact us immediately regarding any errors at checkout. We would be happy to correct any mistakes prior to shipping.

Have more questions?

Head over to the About Page for information on Woodland Metalsmith including FAQs and important details about the business.