Policies

Payments

Payment information is kept strictly confidential.

Your personal information is used only for shipping and contact regarding your purchase if necessary. 

The only time I will be contacting you is if you have contacted me, you have opted into my email subscription or if I am working with you on an order.

Returns

15 day return policy on unused items. If you are simply not happy with your purchase, please contact Woodland Metalsmith within 15 days of receiving the item to return for a full refund. Once the return is initiated, your refund will be processed. 

Shipping & Insurance

Shipping with full insurance coverage is included on all orders. One of a kind items will arrive within 5 - 7 business days and made to order items will arrive within 12 - 14 business days.

Make a mistake during check out?

Contact me immediately regarding any errors at checkout such as address, item etc. I would be happy to correct any mistakes prior to shipping.

Questions or concerns?

I'm happy to answer them, email me at woodlandmetalsmith@gmail.com.

I look forward to connecting with you! 

Kahlia Chase